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<title>Customer Relationship Management - RSS Feeds</title>
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<lastBuildDate>Wed, 08 Feb 2012 03:21:10 -0500</lastBuildDate>
<pubDate>Wed, 08 Feb 2012 03:21:10 -0500</pubDate>
<item><title>Contact Center Consolidation and Centralization</title>
<pubDate>Tue, 04 Oct 2011 13:25:10 -0400</pubDate>
<link>http://www.eseminarslive.com/c/a/Customer-Relationship-Management/InteractiveIntelligence110311/?kc=rss</link>
<description>
<![CDATA[Consolidating onto a centrally managed contact center platform, well-equipped enough to service all of your locations, can drive down your cost of ownership, while at the same time delivering more advanced services to your customers....]]></description>
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<item><title>Better Engagement through Personalization&lt;br&gt;Dynamic SmartPapers Connect One-to-One with Your Buyers</title>
<pubDate>Tue, 21 Sep 2010 11:51:37 -0400</pubDate>
<link>http://www.eseminarslive.com/c/a/Customer-Relationship-Management/SmartPapers/?kc=rss</link>
<description>
<![CDATA[Register today for our “Better Engagement through Personalization“ eSeminar and find out how Ziff Davis Enterprise and Alinean are changing the way whitepapers engage buyers with SmartPapers - a new platform designed to provide a more impactful and highly relevant content experiences for buyers – and yield deeper engagements and higher conversions for marketers....]]></description>
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