Jun 30, 2015Register
Sponsored by IBM Bluemix
What if customer feedback automatically drove business decisions? Contextual customer service leads to greater levels of client satisfaction. Rather than sending customers away from a web or mobile app to a phone number, Twilio lets you embed communications directly into the app experience. Customer feedback can be automatically analyzed by leveraging IBM Watson to provide powerful insights. In this Webcast learn how Twilio communications can be an integrated part of your Bluemix app. We’ll walk through a customer service use case with a working example application. You’ll find out how embedded video can provide enhanced customer service and how smarter business decisions can be made via the data tools available on Bluemix.
Jun 30, 2015Register
Sponsored by Level-3
Mitigating voice-facilitated fraud at contact centers is one of the biggest challenges facing financial institutions today.
Jul 08, 2015Register
Sponsored by Dell
With the ever-increasing adoption of agile methodologies, the need for agile database tooling has become even more important. Often, the database development lifecycle has become the bottleneck in an otherwise agile delivery process. With little room for error when downtime can cost millions of dollars, there is a mission-critical need for an agile database deployment process that can reduce risk and deliver consistently reliable results. Check out this eSeminar to learn how to version-control code changes and database objects, automate dev processes, and tie this software into modern build servers.
Jul 22, 2015Register
Sponsored by Ricoh
Today's increasingly mobile workforce creates new challenges for organizations that rely heavily on collaboration. Businesses need to be both secure and collaborative, and they can't sacrifice one over the other. The plethora of devices and clouds used by mobile employees only complicates these challenges.
Organizations are modernizing their data centers in order to provision IT services faster, strengthen security, and reduce costs. However, businesses are facing new demands from end users, including access to data and applications 24/7, no patience for downtime or data loss, and exponential data growth at 30-50% per year. This opens an availability gap between always-on user requirements and IT’s ability to effectively deliver availability.
Sponsored by Veeam
Microsoft SQL Server includes a high availability option called AlwaysOn Availability Groups (AGs). In this session we will see how AGs are implemented using a Windows Server Failover Cluster and SQL Server 2014 with the Pure Storage FlashArray.
Sponsored by Pure Storage
Secure Shell (SSH) keys provide unmitigated access for privileged users and applications. However, managing and securing these critical privileged credentials poses a real challenge for organizations, putting sensitive data at risk. In fact, more than 50% of organizations report experiencing an SSH Key related compromise.
Sponsored by CyberArk