 |
NEED TECH SUPPORT? | |
Having trouble setting up your system? | |
Click here for all the answers. |
FREQUENTLY ASKED QUESTIONS
How do I register for Ziff Davis Enterprise eSeminars?
How do I attend Ziff Davis Enterprise eSeminars?
Why does hitting launch presentation not do anything?
I am not able to make the live event date. Is there a way to view it later?
How much does it cost to attend Ziff Davis Enterprise eSeminars?
Is there a phone number to dial in for audio?
Why do I need to register? I am already receiving e-mails from Ziff Davis Enterprise eSeminars.
Why do I need to turn off my pop-up blocker?
Who do I contact if my question is not listed?
How do I register for Ziff Davis Enterprise eSeminars?
We have global registration process which only requires you to supply us with your information once. If you are a new user, please fill out the form fields in the "Register" area, leaving the "log in" section blank. If you have previously registered for Ziff Davis Enterprise eSeminars by entering your information in the "Register" section, you will not need to register again. Simply enter your email address and password in the "Login" section and click "Continue". For registered users who want to update their profile information, simply enter your email address and password and click on the "Edit Profile" button.
How do I attend Ziff Davis Enterprise eSeminars?
Upon successful registration, you will receive a confirmation e-mail with the event URL and attendance information. On the date and time of the event, you will need to launch the event using MS Explorer with the URL provided. Select the Media player that you wish to use from the event lobby page. Finally, click the "Launch Presentation" button to start the eSeminar. You will not be allowed to access the event earlier than fifteen (15) minutes prior to the event start time. All "past events" may be viewed at any time after successful registration. If you experience any difficulties, please visit our Technical Help site.
Why does hitting launch presentation not do anything?
If you have pop-up blocking software installed and it is active, it may be blocking the presentation console from opening. You many need to temporarily disable the pop-up blocking software in order to participate in the event.
I am not able to make the live event date. Is there a way to view it later?
All Ziff Davis Enterprise eSeminars are available for on-demand replay on our site approximately 24 hours after the live event date. All you have to do is register prior to viewing.
How much does it cost to attend Ziff Davis Enterprise eSeminars?
Ziff Davis Enterprise eSeminars are free of charge to all attendees. Visit our Upcoming Events section, for a complete list of upcoming events.
Is there a phone number to dial in for audio?
All Ziff Davis Enterprise eSeminars uses streamed media to deliver content unless otherwise specified by event.
Why do I need to register? I am already receiving e-mails from Ziff Davis Enterprise.
Ziff Davis Enterprise eSeminars maintains several discrete e-mail lists. All viewers must register with Ziff Davis Enterprise eSeminars specifically. We have streamlined our registration page so that Ziff Davis Enterprise eSeminars attendees only need to complete the registration information page once.
Why do I need to turn off my pop-up blocker?
Ziff Davis Enterprise eSeminars are interactive internet events. Elements of the presentation will come to you, the viewer, as pop-up browser windows. These elements include polls, presentation boards, a survey, and answers to questions that you submit. By turning off your pop-up blocking software, you will enjoy a richer presentation.
Who do I contact if my question is not listed?
Please email our production staff at eSeminars@ziffdavisenterprise.com. You may also call our help hotline at 212-503-5785. |
