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Danske Bank Improves Customer Service with AI-Infused IT Services Delivery

October 23, 2017

As business demands for digital transformation intensify, IT gets increasingly complex. How do you deliver IT services that support the agility needed to lead the disruption?

IT as a Service (ITaaS), infused with AI and advanced automation, can help you better run IT with 89% fewer critical incidents, so you can deliver better customer service. Watch this on-demand webinar to discover how Danske Bank is doing just that.

Attendees will learn:

• How Nordic financial services giant Danske Bank is applying AI to improve round-the-clock customer experiences across online banking services.
• How to apply the latest analytics and cognitive technologies to gain actionable insights and autonomously manage IT operations.
• How you can deliver IT as a service to increase the speed and scale of innovation with fewer mistakes.

About the speakers 
Bo Svejstrup, SVP and Head of Operation at Danske Bank
Stefan Pappe, IBM Fellow & VP, Hybrid Cloud & Migration, GTS Technology, Innovation & Architecture, IBM