eSeminars Live - We bring together an elite list of editors, industry luminaries, analysts and expert panel speakers on an interactive webcasting platform.


Order Orchestration: Cost-effective Service Fulfillment

Oct 24, 2007

45 minutes

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Event Details

  • Featured Speakers

    Charlene O'Hanlon - Editorial Director, eSeminars & Virtual Tradeshows - Ziff Davis Enterprise

    Jerome Dubois - Sterling Commerce

    John Konczal - Sterling Commerce

    The telecommunications industry is no longer just "phone companies" or "cell phone providers." Dwindling customer loyalty and increasing competition have forced these companies to change the way they do business. Not only are these companies offering additional services, they also creating bundled services that align with the way their customers live and work.

    It isn't surprising, then, that IT has been forced to change as well. The decades-old systems simply can't handle the demands of today's complex, multi-channel offerings that require agility and flexibility.

    Sterling Order Management solutions are based on a Service Oriented Architecture (SOA) that can help you expand to meet the challenges of managing complex orders and tracking interdependencies across departments and partners by breaking your high-level orders into discrete line items that communicate with your downstream systems.

    Join us and discover the benefits of Sterling Order Management in creating a customer service-centric organization without having to build out a new underlying infrastructure.

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