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MSP Outlook: Top 10 Trends for MSPs in 2008

Jan 24, 2008

45 minutes

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Event Details

  • Featured Speakers

    Charlene O'Hanlon - Editorial Director, eSeminars & Virtual Tradeshows - Ziff Davis Enterprise

    Jim Alves - EVP of Product Marketing - Kaseya

    More businesses are turning to managed services seeking ways to cut costs, in­crease agility, and align their IT goals with their business goals. For the solution provider it is no longer a question of "should I transition to managed services?" In 2008 it is imperative for service providers to manage their growth and scale their organizations.

    This eSeminar will discuss top trends MSP's will face in the coming year, such as how impending industry consolidation is driving the need to both migrate customers rapidly and offer additional services and how implementing energy-efficient managed services help promote the popular "green IT" initiative. Find out how MSPs can leverage vendor co-op and out-tasking options to expand exposure and extend service offerings; how best practices will create new industry standards; and how NOC certification may become a requirement.

    What trends in 2008 will most influence the small business to turn to managed service providers and what impact will these trends have on your business?

    Attendees will learn to:
    • Identify industry trends and how they may impact your business
    • Prepare for the impact of industry consolidation
    • Effectively position your IT services to address emerging business issues
    • Manage growth
    • Improve service levels
    • Increase customer satisfaction
    • Build a successful and sustainable managed service practice

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