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Unified Communications and Collaboration Strategy

May 13, 2008

11:00 a.m. Eastern / 8:00 a.m. Pacific (60 minutes)

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Event Details

  • Featured Speakers

    Bruce Morse - VP Unified Communications Software, IBM Software Group - IBM

    Henry Dewing - Principal Analyst - Forrester

    Laurence Guihard-Joly - Vice President, Integrated Communications Services, GTS - IBM

    Robert M. Shoenfelt - CIO - Celina Insurance Group

    Working collaboratively is now “business as usual” for many organizations, and there is a groundswell of enthusiasm for Unified Communications (UC) solutions that can further drive innovative collaboration. What does the current UC landscape look like and more importantly, where is it heading?

    Join Henry Dewing, Principal Analyst, Forrester Research, who will lead a panel of IBM and industry leaders in a discussion of how UC is quickly evolving—beyond standalone IM and Web conferencing capabilities—to support innovation and enable new business opportunities.
    • Learn more about best practices from visionary customers who have implemented UC solutions and are realizing demonstrable business value across and beyond their organizations.
    • Rob Shoenfelt, CIO, Celina Insurance will explain how streamlined communications and collaboration enables Celina to compete against much larger insurers. Find out how Celina is able to speed business processes and reduce operational costs while maintaining the highest levels of agent satisfaction.
    • Hear how IBM’s unique strategy—Unified Communications and Collaboration (UC˛)—can help position your organization to extend the value of your existing technology investments while enabling you to provide employees, partners, and customers with simple and effective ways to communicate, collaborate, and excel in today’s marketplace.
    UC is no longer just a concept for early adopters—it’s a reality.

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