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Becoming a managed service provider: Ziff Davis Enterprise MSP 2007 Survey
Oct 16, 2007
45 minutes


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Charlene O'Hanlon - Editorial Director, eSeminars & Virtual Tradeshows - Ziff Davis Enterprise
Dan Shapero - Kaseya
A growing number of solution providers are moving to a managed services model, and with that transition comes a unique set of challenges and benefits. Is the promise of a better business model living up to the real-world experiences of solution providers? How well are MSPs meeting the needs of their customers? What technologies are being using to provide the MSP services? Through a recent survey conducted jointly by Ziff Davis Enterprise and Kaseya, we'll explore how well this new breed of MSPs is transitioning from traditional VAR/reseller roles and its impact on the channel in general.
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